When a student’s behaviour escalates, it’s easy to take it personally or make it worse without meaning to. This session shows why it’s almost always survival, not sabotage, and how to get the first sixty seconds right.

Most of us believe in inclusion, then get stuck on what it looks like on a Tuesday morning. This session turns inclusive values into everyday practice, so you can hold high expectations and still give each student what gets them there.

Practical strategies for school staff supporting children who arrive guarded, withdrawn, or hard to reach. You will find out how to build trust quickly, read what behaviour is really telling you, and create connection that fits the day you already have, without adding to your workload. It also covers how to repair and reconnect when things go wrong, because how we come back matters more than the rupture.

September is hardest for the neurodivergent and anxious students, and the first few weeks set the tone for the whole year. This session helps every adult in a school spot struggle early and keep a wobbling child in the room without lowering the bar.

For college lecturers and support staff who want to do more than mean well, this session offers small, low cost changes to communication and the teaching space that hold up across very different college settings, with practical ways to spot the learner who looks fine and to help autistic learners settle as they move into college and on into new settings.

When a learner’s anxiety shows up as refusal, it’s easy to read it as defiance and push harder, which in a college rarely ends well. This session helps you tell demand avoidance apart from defiance and lower the pressure without lowering expectations.