The Toolkit for the Moments That Test You

Some moments in a school day test everyone, the child, and the adult trying to help them. This session gives staff a genuine toolkit for those moments: what to notice before things escalate, what to do in the first sixty seconds when something’s already gone, and how to repair well afterwards. Built on relationship first thinking rather than diagnosis or label, so it works whoever’s in front of staff and whatever’s written in their file.

You’ll come away able to:

• Recognise the first sixty seconds of a difficult moment and know what to do with them
• Use simple language shifts that lower pressure rather than raise it
• Build predictability into everyday routines, cheaply and quickly
• Listen in a way that gets to what’s actually going on
• Help a pupil who’s on the edge of a group feel like they belong