What you get: What you get: a recorded CPD webinar with the PowerPoint slides, companion notes and a CPD certificate to download. Watch it straight through, or build it into staff INSET or twilight training and take as long as you like over the discussion points. You’ll get instant access to everything as soon as you buy.
Session Overview
Understanding what difficult behaviour is telling you, and responding with calm
When a child’s behaviour is difficult, the instinct is to stop it. But behaviour is never random. It is communication: a sign that something is wrong, a need is going unmet, or a nervous system is overwhelmed. Once you understand what it is telling you, you can respond in a way that actually helps.
This recorded CPD session gets underneath the behaviour you find hardest, so you can stay regulated when a child cannot, read what is driving the moment, and use a simple framework to bring the temperature down in the first 60 seconds. It draws on professional expertise and lived experience, and it gives as much weight to what comes after as to handling every moment perfectly.
What you’ll learn
- Why behaviour is survival, not sabotage, and what that means for your response
- The four survival responses, including the one most often missed
- The six unmet needs beneath most difficult behaviour
- How to use the CALM framework in the first 60 seconds of a crisis
- Why repair matters more than getting every moment right
Who this is for Parents, carers, teachers, teaching assistants, SENCOs and pastoral staff supporting a child whose behaviour is telling them something is wrong. With home and school in the room together, it bridges the two.
What’s included
- 49 minute video session
- Companion Notes
- Session Slides
- Certificate of CPD
Licence Information
Individual Licence (£20 + VAT)
For personal professional development and individual viewing.
School Licence (£100 + VAT)
For internal use within a single school, including staff meetings, twilight training and INSET sessions.
Need a larger licence?
For MATs, local authorities, conference organisers or organisations wishing to use this session across multiple sites, please contact me for a bespoke quotation: [email protected]
Book Pooky Live
If you’d like me to deliver this session live for your school, trust, conference or organisation, or if you’re looking for a keynote, webinar or staff training on a related topic, I’d love to hear from you.
For more information about my speaking and training work, visit my Speaking page or email me directly: [email protected]


